At Bowness Animal Hospital, safeguarding your personal information is paramount. We uphold a strict policy of collecting, using, and disclosing personal data responsibly, exclusively for the services we offer. This document underscores our commitment to transparency and openness, outlining our privacy practices.
Understanding Personal Data
Personal information encompasses identifiable details about an individual, including personal characteristics, health-related data, and activity information. This definition excludes business information, such as business addresses and phone numbers, which fall outside privacy legislation coverage.
Personal Data Security
We are committed to ensuring the complete protection of all personal information under our care, including data shared with third parties, such as laboratory samples, with your consent.
Personal Information Collection and Usage
We gather and utilize your personal information for various purposes, including identity verification, legal compliance, billing, health care reminders, and referrals. Your consent is always obtained before any use or disclosure.
Methods of Information Acquisition
Your information is acquired when you become a client at our clinic or through reporting agencies such as local humane societies and public health authorities.
Your Consent Matters
We prioritize obtaining your consent before collecting, using, or disclosing your personal information, except where legally mandated.
Ensuring Information Accuracy
We are dedicated to maintaining the accuracy, and completeness of the personal information we collect.
Protecting Your Privacy
We implement appropriate security measures to safeguard your personal information based on its sensitivity. Our staff adheres to stringent confidentiality protocols, and third parties handling personal information must comply with these security standards.
Clear Privacy Policy
We provide comprehensive details about our privacy practices and procedures, including contact information for our Privacy Officer, to anyone seeking transparency.
Access to Personal Information
Individuals who provide personal information have the right to access it to ensure accuracy and completeness. They can request corrections if any information is found to be inaccurate or incomplete.
Addressing Inquiries and Concerns
For any inquiries, concerns, or complaints regarding our privacy policy, individuals can contact our Privacy Officer. We have established procedures to address complaints in an impartial, fair, and effective manner.
Thank you for entrusting Bowness Animal Hospital with your information. We are committed to safeguarding your privacy and ensuring transparency in our practices.
